Tag Archives: CAFM Software

Service Level Agreements: Its requirement and Benefits

We reside in era wherein the trust factor has become less credible when it comes to money and business matters. Those days are gone when just by giving a word or just by promising something, an unquestionable contract, without any documentation, was taken for granted and no one considered breaching it. Thus, the requirement for having legal agreements and treaties that bind people by what they agreed to the other parties arises. Any violation in such agreement now ends up with legal action, imprisonment and monetary penalties.

Among various agreement types, in business terms, the importance and necessity of creating a Service Level Agreement (SLA) has become greater than before. Nowadays, majority of the companies entering into a contract create a Service Level Agreement to make sure that whatever is agreed is duly delivered by the other party or by themselves without any scope of breach or delays.Image

Service Level Agreements can be described as imperative documents that maintain the record that includes detailed specification of the services to be provided as agreed to between the parties in contract. The value of Service Level Agreements also extends to the fact that it keeps track of the goals attained and conditions that the company failed to fulfill. A person drafting SLA has to be cautious about the terms and conditions he is putting down on the agreement because even if a minor point is miscommunicated or drafted incorrectly, it may end up being of great loss to the company. Drafting an SLA requires listing down the rules describing how the work and the performance will be measured. It even describes the quality of products or services anticipated and promised to be delivered.

Majority of the companies and MNCs have their own SLAs ready at the time of hiring a vendor or service provider to keep things clear between the parties. The need for creating a SLA is that it brings the associated parties together, who eventually write down the points of service and responsibilities to be taken. It also includes work outline, time lines and resources, projected results and the assurance that the best will be delivered within the quoted price.

Some of the benefits that Service Level Agreement provides are:

  • The agreement happens to be an official proof of services agreed upon among the parties.
  • It guarantees superior IT service management as the SLA is fed into a Computer Aided Facility Management (CAFM) Software that handles the complete procedure automatically.
  • It underlines a quality standard for the services to be delivered as well as makes terms and policies apparent
  • It makes targets and aims clear and aids in enhancing service through comparison.

Thus, aService Level Agreement is a must if you want total transparency and clear terms and conditions laid down on an official platform to ensure that the products and services received are of the best or as per the standards the parties agreed upon.

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CAFM-Comprehensive Facility management technique

Facility Management is management and synchronization of people, work space, procedures and technology. Facility Management inherently comprises of everything right from layout and construction, all the way through to the utilization of spaces, fixtures and amenities along with overall maintenance. Facility management has become an essential requirement but it is complicated and requires quit a lot of time and money. CAFM emerged as a remarkable solution.

Computer-Aided Facility Management (CAFM) helps implementing Facility Management electronically with the utilization of information technology. CAFM software, CAFM applications or system are equipments for realizing CAFM.  CAFM aids in generating layouts, space management, trace and organize resources such as furniture and various other equipments. It also helps in monitoring budget as well as activities of employee, scheduling and safety information.

Various Domains of CAFM are:

  • Space Management :

It is an extensive technique for integrating and collecting real-time data regarding buildings with space. CAFM software significantly curtails the hard work required to manually insert information from various other resources and at the same time tremendously improves data accuracy. Acquiring perceptibility into the space profile diminishes expenses, enhances customer service and improves productivity of work area.

  • Strategic Planning:

It enables to manage facilities like arrange amenities strategies with enterprise procedures by evaluating space demands as well as predicting forthcoming space requirements. CAFM provides tools for predicting variations in the conditions like universal expansions, staff reductions, etc.

  • Asset Management:

It facilitates ability to monitor several types of assets like office equipment, fixtures, lab tools, etc. Assets could be associated with CAD symbols on floor layouts for space, control, as well as accessibility to product data, enhancing management and staff relocates techniques.

  • Real Estate Portfolio:

It aids in minimizing cost by scrutinizing financial building information and tracking portfolio functionality against fundamental functionality criteria and industry standards. It helps in providing administrative instruments and assets to make decisions and save money. It also monitors lease records.

  • Move Management & Churn Control:

It helps in reducing costs needed to move by monitoring movement of staff and enhance customer service. It is beneficial in move planning, integration and performance management.

  • Project Management:

It helps in monitoring and retaining status, schedule as well as expenditures across various projects. It regulates and supports estimations of project.

  • Facility Management:

It aids in synchronizing administrators, technician, labs and distributors to fulfill facilities maintenance and ascertain quality check.  Monitor information like maintenance cost, time, etc. It automatic updates progress and sends remainders so that deadlines are not ignored.

  • Sustainability:

Sustainability evaluates building environmental effects coordinate with EPA’s system of benchmarking, predict potential impacts, and regulate building estimates and certifications employing ranking techniques.

In a nutshell, CAFM facilitates organization with benefits like it enhances Space Proficiency, Eradicate Conflicts regarding Space Distribution, safeguard Space Organizing Requirements, fulfill reports needed by finance and regulatory group, Minimize Expense by Efficiently Organizing Space, Centralized data aids in decision making,  enhance interaction through envision of space and Leverage Employees by Providing Crucial Data.